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Category Archives: Press Releases

Citiprint wins Best Sign Company of 2023

In the bustling metropolis of London, where businesses strive for excellence and innovation, Citiprint has emerged as a shining star in the world of signage and printing. The prestigious Business Awards UK recently crowned Citiprint as the Best Sign & Printing Company of 2023, recognizing the company’s unwavering commitment to quality, creativity, and customer satisfaction.

Citiprint’s journey to winning the Business Awards UK has been marked by dedication and a relentless pursuit of excellence. Established in 2016, Citiprint started as a small printing firm with offices in St Albans. However, the company’s founder envisioned something greater—an enterprise that not only meets the printing needs of businesses but also exceeds expectations through fast turnarounds and outstanding customer service.

Over the years, Citiprint invested in state-of-the-art technology and assembled a team of skilled professionals who share the company’s passion for pushing the boundaries of creativity in printing and signage. Their commitment to staying ahead of industry trends and embracing cutting-edge technologies positioned Citiprint as a frontrunner in the competitive market.

Citiprint’s commitment to eco-friendly printing solutions has also been a standout feature. Embracing sustainable practices, the company has implemented environmentally conscious printing processes and materials, aligning its business practices with the growing demand for eco-friendly options in the industry.

Citiprint’s success is not solely attributed to its technical prowess but also to its customer-centric approach. The company understands that each client is unique, with specific needs and visions. Citiprint collaborates closely with its clients, ensuring that the final product not only meets but exceeds expectations. This personalized touch and commitment to customer satisfaction have earned Citiprint a loyal client base and glowing testimonials.

Citiprint’s recognition as the Best Sign & Printing Company at the Business Awards UK 2023 is a testament to its dedication to excellence, innovation, and customer satisfaction. As the company continues to evolve and set new standards in the industry, it serves as an inspiring example for businesses striving to make a positive impact through creativity, technology, and community engagement. The award is not just a celebration of past achievements but a stepping stone for Citiprint as it continues to lead the way in the dynamic world of printing and signage in London and beyond.

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Sign Repair on Oxford Street for Asics

Oxford Street, in the heart of London, is famous for its high-end retail stores, bustling crowds, and iconic storefront signage. For many brands, the sign that hangs above their store is not just a piece of marketing but a symbol of their identity and presence. When Asics, the renowned athletic footwear and sportswear brand, encountered a sign issue on Oxford Street, they turned to our client who in turn contracted us at Citiprint, a sign repair company with an exceptional reputation for restoring iconic and specialist signage. In this blog post, we’ll explore how we repaired Asics’ sign on Oxford Street, showcasing our commitment to excellence and dedication to preserving the city’s vibrant commercial landscape.

https://www.youtube.com/watch?v=cpzXKFE4w0I&t=318s

The Sign Dilemma

Asics, a globally recognized brand for sports enthusiasts and athletes, had an issue with their signage on Oxford Street. The glass pane behind the large illuminated sign had been smashed during high winds, forcing a new glass pane to be produced. For the glaziers to swap the pane, the full sign lettering had to be removed, disconnected and made safe. For a brand that thrives on promoting an active lifestyle and pushing the boundaries of athletic performance, a faded and flickering sign was far from ideal.

The Challenge

Repairing signage on Oxford Street is no small feat. This bustling thoroughfare is known for its towering billboards and dazzling lights, making every storefront sign a vital piece of the visual spectacle. The challenge was to remove and replace Asics’ sign while preserving the integrity of the brand’s image, ensuring it remained a beacon for fitness enthusiasts and casual shoppers alike.

Citiprint’s Expertise

Citiprint has earned a stellar reputation for their expertise in sign repair and restoration. With a team of highly skilled professionals, they have successfully installed countless signs throughout London. We were contracted for our sterling reputation and their portfolio of impressive sign repair projects for large clients.

The Repair Process

  1. Initial visit: The first step was an overnight removal of the sign lettering, using scaffolding put in place by another contractor. The letter faces were inspected, removed and safely stored before the LED backlight were safely disconnected and plans made for rewiring upon completion.
  2. Interim: Citiprint stored and cleaned the signage whilst glass repairs were taking place. With our specialist fleet of install vehicles, the sign was transported safely to and from site.
  3. On-Site replacement: Following the replacement glazing, Citiprint installers returned to refit the sign, including the large steel frame which bolts into the shopfront, being cautious when working near the new glass panels.

The Result

Citiprint’s dedication to excellence and meticulous craftsmanship paid off. Asics’ sign on Oxford Street was reborn, radiating its vibrant colors and lighting up the night once more. The brand’s presence on this iconic shopping street was fully restored, and it continued to draw in shoppers, fitness enthusiasts, and fans of the brand.

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Citiprint achieves RISQS Verified status

Citiprint Ltd Successfully Achieves RISQS Certification: A Milestone in Rail Industry Excellence

Citiprint, a leading printing and signage company, has achieved a significant milestone in its journey towards excellence by obtaining the Railway Industry Supplier Qualification Scheme (RISQS) certification. This accomplishment is a testament to Citiprint Ltd’s commitment to providing safe trackside installations and services to the rail industry. The RISQS certification is a prestigious recognition, and Citiprint Ltd’s achievement underscores its dedication to maintaining the highest standards of quality, safety, and efficiency in serving the rail sector.

Understanding RISQS Certification

RISQS, short for the Railway Industry Supplier Qualification Scheme, is a rigorous certification process designed to assess and accredit suppliers and service providers working within the UK rail industry. Managed by the Rail Safety and Standards Board (RSSB), RISQS aims to ensure that all suppliers and service providers adhere to industry-specific standards and best practices. This certification process is vital to maintaining the safety and efficiency of rail operations, as it ensures that all stakeholders in the industry work together seamlessly.

Citiprint Ltd’s RISQS Journey

Citiprint Ltd embarked on the journey towards RISQS certification in Summer 2023 with a clear commitment to excellence and a thorough understanding of the railway industry’s unique requirements. The process involved a comprehensive assessment of Citiprint Ltd’s operations, policies, and procedures to ensure alignment with the industry’s exacting standards.

Key milestones in Citiprint Ltd’s RISQS journey:

  1. Preparation: The initial phase involved extensive preparation, including a review of existing processes, documentation, and quality management systems. Citiprint Ltd’s team worked closely with RISQS auditors to identify areas that required improvement to meet the railway industry’s stringent criteria.
  2. Training and Compliance: Citiprint Ltd invested in staff training and development to ensure that every employee understood the specific requirements of the rail sector. This included safety protocols, quality control measures, and regulatory compliance.
  3. Documentation Review: All documentation related to Citiprint Ltd’s operations was meticulously reviewed and updated to reflect compliance with RISQS standards. This included safety manuals, quality assurance procedures, and relevant certifications.
  4. On-Site Audits: RISQS conducted on-site audits to evaluate Citiprint Ltd’s operations firsthand. These audits assessed everything from workplace safety to the quality of products and services provided to the rail industry.
  5. Continuous Improvement: Citiprint Ltd adopted a culture of continuous improvement throughout the certification process. Regular reviews and assessments allowed the company to make necessary adjustments and enhancements to its processes and systems.

Benefits of RISQS Certification for Citiprint Ltd

Obtaining RISQS certification represents a significant achievement for Citiprint Ltd and offers several benefits:

  1. Enhanced Credibility: Citiprint Ltd can now showcase its commitment to safety, quality, and compliance to potential clients within the rail industry, enhancing its credibility as a reliable supplier.
  2. Access to Rail Contracts: RISQS certification opens doors to a wider range of rail industry contracts, allowing Citiprint Ltd to expand its market presence and contribute to the growth of the sector.
  3. Improved Safety Culture: The rigorous certification process has undoubtedly improved safety awareness and practices within the company, leading to a safer work environment for employees.
  4. Competitive Advantage: Citiprint Ltd now possesses a competitive edge over non-certified competitors, making it more appealing to rail industry clients seeking reliable and compliant suppliers.

Conclusion

Citiprint Ltd’s successful attainment of RISQS certification marks a significant milestone in the company’s journey towards excellence in the rail industry. Through a commitment to safety, quality, and continuous improvement, Citiprint Ltd has not only met the stringent standards of the railway sector but also demonstrated its dedication to delivering the best possible products and services to its clients.

This achievement not only benefits Citiprint Ltd but also contributes to the overall safety and efficiency of the UK rail industry. As Citiprint Ltd continues to uphold the high standards set by RISQS, it will play a vital role in the growth and development of the railway sector, further solidifying its position as a trusted and respected supplier in the industry.

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Citiprint completes roll out for InstaVolt

Towards the end of 2022 Citiprint completed a roll out of rebranding to InstaVolt’s EV Charger network. We were approached to carry out the work by the Marketing Manager at InstaVolt to assist in completing work across 130 locations as part of their sponsorship deal with E.ON Energy.

InstaVolt’s leading charger network covers a vast area in the UK with our work alone covering some 2000 miles, from Newquay and Bournemoth, as far north as Liverpool and Keswick.

InstaVolt’s network of rapid chargers aren’t only key to keeping Britain’s EV Motorists charged but also for advertising direct to consumer.

We were chosen for our ability to replace vinyl graphics on the chargers on site without third party involvement and our 24/7 nature. Work was carried out at all hours by an installer of ours who was able to complete the work in just under five days with zero downtime or interruption to InstaVolt’s customers looking to utilise the chargers.

The work further worked to highlight our skill and experience when it comes to large scale national roll out work, with a very similar project being completed in 2021 for JustEat in which over 500 restaurants were rebranded within a week with new POS and hard signage.

Engineer van on site at one of over 140 chargers rebranded

Our work for InstaVolt is expected to continue with similar future projects and we are proud to have been able to accomplish this large project successfully.

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Wind Turbine Branding for Octopus Energy


“We’re a company that likes doing things that have never been done before. For that you need partners you can trust to go above and beyond, and Citiprint are exactly that. They push the boundaries of what can be done with signage, so they were the first people I spoke to when we needed to get a team suspended from a wind turbine 50 meters above the ground.”

Peter Miller, co-founder at Octopus Energy


Few phonecalls in history, infact no phonecall ever has begun with the words ‘can you brand a wind turbine?’ – but when you’re Octopus Energy‘s go to for pulling off groundbreaking ideas, we pause our office Spotify playlist and tune in to the unusual enquiry instead. After fairly quickly realising this wasn’t a prank or some scale model turbine in question, it became apparent we had less than one week to get this project underway and completed.

We’re no stranger to unusual and impressive projects but this has never been done in the UK before. Some turbine manufacturers brand the Nacelle (part at the top containing the motor) at the point of manufacture but never has a firm taken on the daunting task of branding an already erected turbine.

As part of their aptly named Fan Club initiative to provide discounted energy to communities in Market Weighton and Caerphilly, Octopus has recently acquired two 500kw wind turbines, capable of powering 800 homes each year. But, if you live in these areas, walk your dog locally or just drive past, you’d never know who owned these fans, until now…

With the green light given just 72 hours before from the deadline, our focus was instantly turned to the logistics involved in the project, which meant working closely with not just Octopus, but also our own installers, third party specialist installers and preferred materials supplier Metamark. Their huge range of M7 sign vinyl meant we could send a digital swatch to Octopus who instantly found the right colour match. From the point of ordering the required material, we had a very tight turnaround to produce the vinyl and get it to site in Hull. This was light work with our 1600mm Summa S160D plotter, making production a breeze (see what we did there). In no time we had 80m of cut and printed vinyl produced and labelled up for installation.

As a SafeContractor Accredited Business, and with a large percentage of our work being for high profile clients, we have a huge interest in site health & safety and proper planning for all jobs. The nature of our 24/7 service means things like a Risk Assessment being typed up on the M62 at 10pm on a Sunday night isn’t too alien to us. It was completed and signed off in time for our 6am team meeting on site, aided by the beautiful invention of Costa coffee.

Fitting begins of the 3x3m Octopus vinyl printed on Metamark MD5

The first task was branding the base of the turbine using a portable scaffold tower and our PASMA trained installers; staring a 3m wide Octopus in the face at 7 in the morning was certainly new to us all but we soon had a strict schedule to work on to ensure the next stage of the branding could be carried out. Shame we didn’t have eight tentacles to hold the giant vinyl in place!

Anyone could look at this job and suggest a cherry picker, after all there are plenty of huge machines available in the UK to hire – but it’s never that simple. Due to the location and terrain, it was apparent we’d also need Trakway to support the vehicle and we’d be extremely limited with windspeed limits, the turbine itself swaying slightly causing possible damage and the fact that it doesn’t really look that impressive now does it.

So, if we can’t send a team up in the sky, let’s find a team who will come down from the sky – in comes Media Abseiling, our go to partners and long term Instagram lovers. Their specialism in working from any height is not only ridiculously scary quite frankly but at the same time exactly what we needed – with an experienced team of IRATA abseilers ready to take on the mammoth task.

Team of three abseilers ascending to begin branding the top of the turbine in Hull.

It would only be worth us taking this project on if we could be certain to meet our client’s brand guidelines and expectations which was where working with Metamark, a UK manufacturer of sign materials came into play. In fleeting conversation with our sales rep Paul, we mentioned the nature of the project, not realising the turbine isn’t in a factory on ground level but quite the opposite. This particular turbine, manufactured by EWT, stands 50m off the ground with the blades stretching to a further 25m. Needless to say, the setting for this install was beautiful on all fronts, set in Market Weighton near York. Although, the less said about the lack of warmth and phone signal the better!

Being confident that the material chosen would be the best choice for longevity, ease of install and environmental properties, we sent three fitters up to begin the branding process, led by lead abseiler Kyle. Using anchor points on the roof of the turbine, Kyle and his brave team descended, cleaning the turbine before laying the vinyl on, hoisted up in bags from ground level. It’s beyond us how a man who has hung from a rope for five hours can touch the ground, hands freezing to the touch and legs failing to hold themselves and hear ‘that material was so easy to work with’ before any attempt to regain a sense of normality. The skills these boys have is enviable.

Despite strong winds to contend with and the orientation of the logo proving tricky at times to read from up close, the huge team effort between 15 of us on site made for an enjoyable installation for all with the results speaking incredible volumes. Each side is branded with a 2 x 15m logo – more than visible for some way.

Our mentality as a business has always been to ensure we have everything we can ever need for every possible eventuality – and it proved to come into its own on this project, as it has many others since we started in 2016. Having the right kit, vehicles, team and contacts allowed this job to go without a hitch with the satisfaction and feedback from all involved totally empowering.The impact from this job is certainly unlike anything we’ve ever achieved before and we’re already scratching our heads to see how we can top it. This is the first of its kind in the UK and possibly worldwide, but it won’t be the last for as long as we’re printing and the wind is blowing. As Octopus continues to acquire fans, we will continue to step up to the challenge and meet their signage project requirements.

Photography Credit: Octopus Energy


Job Completed on 23rd March 2021 in Market Weighton, Yorkshire.
Using Metamark MD5 Printable Digital Vinyl & M7 Sign Vinyl

https://www.metamark.co.uk/blog/wind_turbine_m7-series.html

For all PR enquiries and for further images, please email jacob@citiprint.co.uk

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Response to Coronavirus (COVID-19) Situation

LAST UPDATED: 3rd November 2020

Following the Government’s announcement for a second Lockdown until 2nd December, we will remain open as usual with only minor changes to our service.

  • Our phone lines will remain open 24/7. If your job is urgent, you can also use Live Chat for an instant quote.
  • Deliveries will continue as usual, now contactless and requiring no signature on staff devices. For bulk orders, we will deliver on a pallet now. Please inform us in advance if this poses an issue.
  • Standard products and services remain unaffected with the addition of floor graphics and COVID specific signage now available.

We will next update this on 2nd November.


UPDATE: 26th March 2020

Please note, we are now only open for orders specifically relating to COVID-19, prioritising our production capability for our NHS, Health and Social Care Clients (existing and new) as well as key retailers. If your enquiry is non-urgent, please email info@citiprint.co.uk and we will respond as soon as we can.

With immediate family members working directly in the NHS and care homes, our focus is on protecting them and by limiting our operations, we are safely being able to do that, whilst doing what we can to support the UK’s efforts in tackling COVID-19.

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PREVIOUS UPDATE:

In over five years of business, we’ve not once been closed, even during relocating premises, broadband outages and staff illness, we have soldiered on.

Whilst the Coronavirus outbreak in the UK is dominating the headlines, we want to assure you of both the preventative and reactive measures we are taking at Citiprint to protect you, your business and your expectations.

We currently have no plans for remote working; we are proud to produce all of our jobs in house and will continue to do so to meet demand. We are keeping up to date with the UK Government’s potential plans for quarantine or further travel bans and will adapt our business suitably in light of any changes.

At current, we are still delivering daily across the UK with London deliveries completely unaffected as we continue to deliver to key event and exhibition venues where jobs have been requested.

We may introduce revised limits on existing credit accounts and may not allow new credit accounts to be opened during this time to protect not only our business and workflow but also to ensure service levels can continue to be exceeded.

Stock and Suppliers

We have always stocked suitable levels of media, inks and substrates and are confident through working with our suppliers that there will be little to no disruption to our supply chain.

Before UV printing onto substrates, we use anti-static spray ensure a high quality print result. We have now taken steps to wipe all substrates with surface cleaner before printing to minimise any risk to you and our staff.

The Team

Whilst we have been fulfilling an increasing amount of work across Europe in the last 18 months, we have taken steps to postpone all upcoming work outside of the UK including jobs in Canada and the US.

We have introduced an internal travel policy and are fully aware of any past or upcoming travel arrangements staff may have.

Sign and Digital 2020 has already been postponed and we are cancelling our attendance to any other industry related events until further notice.

Hygiene

We have always fitted out both our installation and delivery vehicles with hand sanitiser for staff to use. We have now also added additional hygiene products to all of our production areas and are continuing to recommend following the WHO’s recommended protocols.

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Vehicle Graphics for PRETTYLITTLETHING.com

So imagine this right, one of our bright Pink vans pulling up at Malcolm Ryan studios only being told we needed to fit some graphics for the creative team at PLT. So, grabbing our kit and making our way to the stage in question, definitely looking weak pulling the huge sliding industrial door open to find…. another Pink car! This time, a stunning, absolutely breathtaking Cadillac, ready to be adorned with some high quality self adhesive vinyl 🤓

Thankfully we’ve got a skilled team of experienced fitters who have dealt with branding private jets, classic Ferraris and everything in between so this was right up our street and well the results speak for themselves – demonstrating how graphics can have such a powerful impact, especially on social media which is where this job ended up as part of PLT’s Black Friday campaign.

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Citiprint achieves SafeContractor Approval

Our commitment to Health and Safety both on and off site has been paramount since we started in 2016. We’ve demonstrated our knowledge on installations in the UK, Europe and shortly Canada, leading with a skilled and experienced team, specialising in work at height.

We’ve today received our full SSIP accreditation through SafeContractor Approval which paves the way for us to work on becoming ISO accredited in the coming months. We now join over 33,000 businesses in the UK who have been recognised and audited by the scheme, which give our clients confidence that the installation quality they expect is consistently met and monitored to ensure we don’t fall below the standards required.

Each of our fitters is responsible for over £5000 worth of tools and equipment on any given job, largely comprising of access gear including our recent investment into Zarges TeleTowers for safe, portable and easy platform work, providing us a working height of 4m both indoors and out. This has proved invaluable for exhibitions, shopping centres and retail environments and internal work where space is limited.

We’ve had no recorded incidents across the 500+ installations we carry out each year and have regularly been commended by our clients for our safety on site, often in busy public areas which can pose many risks. Our detailed RAMS for each job has further proven our understanding of risks, job specific precautions and management of the Health and Safety of other contractors on site. This was most recently demonstrated at Harrods Knightsbridge, where we were principle installers for the Fendi Cafe takeover, fitting over 200m of vinyl in under 24 hours. We supplied an installation team along with Project Manager to oversee the overnight work. Liaising with over 100 other contractors on site and providing the relevant and safe access equipment to our team on yet another successful job with no incidents.

We will shortly be investing into Dell rugged laptops for our installation team to allow for site audits, equipment inspections on site and to allow for enhanced and real time H&S auditing and oversight.

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Branded Underwear for Naked Breakfast at London in the Sky

Viewing London from 100ft can easily be both daunting and impressive at the same time but what about doing it totally naked?

Well, that’s what fundraisers for Coppafeel and Movember did recently at the all new London In The Sky at the O2.

We’ve had a large part to play in the launch of the 72 day opportunity to wine and dine up in the sky with the ticket office full wrap, table branding and more so to add 100 pairs of underwear into the mix was an absolute pleasure.

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Mug Printing for Channel 4’s Celebrity Call Centre

How many times have you opened a present on Christmas to find it’s yet another novelty mug?! Well, not all mugs are mugs, especially when it comes to supplying AgeUK with a case of Same Day Mugs for their recent filming with Channel 4’s Celebrity Call Centre.

With the laughter from James Acaster, down to earth advice from Nick Hewer and smiles from Gogglebox’s Steph and Dom, Celebrity Call Centre tackled the public’s dilemma this Christmas in a Channel 4 special.

Working in a call centre can be hard work so it’s no wonder those involved enjoyed our mugs so much.

But, it wasn’t just the Celebs who were impressed as AgeUK themselves said “Thanks so much for sorting this so quickly, they look fab!”

You can find out more about Same Day Mug Printing in London here.

And you can catch up with the show on All4 by clicking here.

COVER PHOTO: Channel 4 ©

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